Procell Therapies New Zealand

Last updated: January 2026

Procell Therapies New Zealand is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect information provided through our website and related services.

This policy has been created to demonstrate our firm commitment to privacy and transparency and complies with the New Zealand Privacy Act 2020.

General Statement of Principles

Any personal information collected through this website is used strictly for Procell Therapies New Zealand business purposes. We do not sell, rent, trade, or share personal information with third parties for marketing or unrelated purposes.

We do not purchase mailing lists or personal data from external sources, and we do not disclose personal information to public or private entities except where required to deliver our services or comply with legal obligations.

Information We Collect

We may collect personal information when you:

Make an enquiry through our website
Apply to become a Procell Provider
Purchase products through our online store
Subscribe to our newsletter
Contact us via email or forms
Access professional-only content or portals

This information may include (but is not limited to):

Name
Email address
Phone number
Business or clinic details
Shipping and billing address
Order history
Professional credentials (where applicable)

Payment information is processed securely via third-party payment providers. Procell Therapies does not store full credit card details.

Statistical & Technical Data

Like most websites, our servers automatically collect limited technical information such as:

IP address
Browser type
Referring pages
Pages visited
Time and date of access

This information is collected in an anonymous, aggregated form and is used solely to:

Maintain website performance
Improve user experience
Identify technical issues
Understand website usage trends

This data is not used to identify individuals.

Use of Personal Information

Personal information collected may be used to:

Respond to enquiries and requests
Process and fulfil orders
Provide customer support
Manage provider applications and onboarding
Communicate important updates, education, or product information
Send newsletters or marketing communications (with opt-out available)
Meet legal, regulatory, or contractual obligations

We only collect information that is reasonably necessary for these purposes.

Disclosure of Information

Personal information may be shared only with trusted third-party service providers where necessary to deliver our services, including:

Payment processors
Shipping and logistics partners
Website and email service providers

These parties are required to handle your information securely and only for the purposes specified by Procell Therapies New Zealand.

We do not disclose personal information to third parties for unrelated purposes.

Data Storage & Security

We take reasonable steps to protect personal information from:

Misuse
Loss
Unauthorised access
Disclosure or alteration

Security measures include secure servers, restricted access, and reputable third-party platforms.

While no online system can be guaranteed to be completely secure, we continually review and improve our safeguards.

Access, Correction & Removal of Information

You have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or outdated information
Request removal of your information where legally permissible

To make a request, please contact us using the details below. We will respond within a reasonable timeframe in accordance with applicable privacy laws.

Marketing Communications

If you subscribe to our newsletter or receive communications from us, you may opt out at any time by:

Using the unsubscribe link in emails
Contacting us directly

We respect your preferences and will honour all opt-out requests promptly.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, technology, or business practices. Updates will be posted on this page with the revised date.

For any questions, concerns, or requests relating to privacy, please contact:

Email: support@procelltherapies.nz

Procell Therapies New Zealand
Authorised distributor of Procell Therapies®

Information provided on this website is for general and educational purposes only and does not constitute medical advice.